State Farm® Insurance Agent Jay Chafin

"I haven't made a claim and hopefully never will. The service of the sale and explanation of all coverage was superior to many other I have done business with. Other agencies tend to just ask what you want then ask for money. Then leaving with less than adequate insurance"

"My wife and I met with Howie. He was very kind and welcoming. He took his time to explain the coverages and rates with us. The process was quick and easy. He also volunteered to let us know more about Mountain Home and provided valuable information since we are new to town. Howie truly demonstrated the motto : And like a good neighbor State Farm is there”"

"I have been a client of Jay Chafin State Farm for several years. They are not a company that just tries to sell you on a plan and then forgets about you. Phyllis Saunders is my person - she treats me like family and is always, always looking out for my best interest. I am in the stages of becoming a first time homebuyer and I don’t think she could have been more supportive and happy for my endeavors. She quickly worked up options for quotes and explained everything in a way that I could easily understand. I’m fortunate to have such a personable and dedicated agency for my insurance needs. Thank you Phyllis, Jay Chafin and the State Farm family."

"Phyliss is mine and my husband agent there. She is so amazing! She really does care so much and always is such a delight to see and talk to. She is so good at helping me everything I call or go in. She also always makes sure that i am always getting my money's worth and not ever over paying. She is so dedicated to each person. She even made sure to check on me when I was having trouble during my pregnancy and asking if I was ok and if there was anything she could help with. She checked in after I had my baby and asked how everything went. I will honestly say she is such a blessing, sweet, awsome, down to earth, bubbly person. I just love her. I do and always will recommend her to everyone I talk to."

"Always great to talk with. They explain things so I understand them. No pressure selling. Well maybe not selling, just explaining different coverages to see if I want/need them. They know me by name. I'll never go anywhere else. My roadside assistance has paid my ins over n over w/no complaints from my agent. I've been with them I'm thinking over 5 years now. Possibly more."

"I absolutely love the owner and all the employees they are very welcoming, professional and thorough at explaining fine details and getting you the right plan for what bet suits you I would recommend them to everyone they have taken care of me and my family I just want everyone to experience this great company, thanks Jay and the crew !!!!!!!!"

"Excellent service as always and when I needed them to call the state and straighten out my car insurance was valid to keep me from being fined 100.00 they were on top of it. Always fast friendly service and you get to talk to an actual person on the phone that can help you, in todays world that means a lot to me and that's why I am a life long loyal customer."

"My daughter recently had a horrible accident and the staff was so kind, called and checked on her, paid her claims quickly and when we purchased her new vehicle Taylor was very kind and helpful in getting it all done. Ashley B was also helpful and supportive through this trying time. We couldn't have asked for a better staff to carry us through this difficult time! Love these folks and couldn't be more grateful for all they've done for our family!"

"I recently changed over to StateFarm and had an amazing agent, Howie, who saved me almost $100 a month. This includes my rental insurance, my car insurance, and a brand new teenage driver! Thanks so much, Howie! I really appreciate everything you did for me and my family. Also, thanks so much for explaining the insurance world to my new driver."