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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Latting

Linda Latting

November 14, 2024

5  out of  5
rating by Linda Latting
"Jamie and the entire team at Jay Chafin State Farm have always taken great care of our insurance needs. Recently, we had an issue with the insurance on one of our vehicles. Jamie immediately resolved the issue. Even though the transactions were managed by phone, we can still hear/see the smile on her face. Thanks Jamie!"
Profile photo of Penelope Mullins

Penelope Mullins

November 14, 2024

5  out of  5
rating by Penelope Mullins
"I’m new to State Farm and I am only 18 years old and Jamie has helped me out so much and has helped me understand everything so much better now starting out as an adult so thank you Jamie!"
Profile photo of Gail Lee

Gail Lee

November 13, 2024

5  out of  5
rating by Gail Lee
"Everyone at Jay Chafin -State Farm Insurance have always treated me with respect & friendship. Jamie Rogers was very helpful renewing our policy!"
We responded:
"We appreciate you, Gail! Thank you for taking the time to give us a sweet review & we're so happy to know Jamie took great care of your renewal. We look forward to keeping up the excellent customer care for you for years!!"
Profile photo of James Woods

James Woods

September 23, 2024

5  out of  5
rating by James Woods
"OK I put a really bad review about this company and I shouldn't have a few phone calls I got and every problem I have at that time was resolved they are a great company and I think the day I was in their some of the people were having a bad day or I was having a bad day but everything is great so far and I am going to stay with this company as long as I can sorry about the bad review everything is going great now"
We responded:
"Hey James! Terribly sorry to hear that as we strive to provide excellent customer service to all our customers and we realize you're the reason we have jobs. We'll look into this & give you a shout immediately as we want you happy here with us for a long time."
Profile photo of First Last

First Last

August 23, 2024

5  out of  5
rating by First Last
"This is Robert, and the only way the service I receive at Jay's office thru the friendly staff, Jamie today, would be if they paid the premiums for me. BTY I'm thinking an locational idea :-)"
We responded:
"Thanks Robert and love the feedback on Jamie. We appreciate you too and I'll bounce that premium idea off her tomorrow ;) Appreciate your trust and business!"
Profile photo of Linda Cagle

Linda Cagle

August 23, 2024

5  out of  5
rating by Linda Cagle
"Great place and Tiffany was able to save me a good amount of money on my car insurance. She took a whole lot of time to find all the discounts available!"
We responded:
"Thanks for sharing Linda and we'll let Tiffany know how kind you were to let us know with a great review. However, we appreciate you more than you know and thank you for having jobs. "
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debbie pharris

August 23, 2024

5  out of  5
rating by debbie pharris
"Jaimie Roger’s has been diligent in getting a homeowners quote for us. She called us frequently to keep us apprised of progress. We appreciate her efforts."
We responded:
"Thanks Debbie and we are grateful for the years you've taken care of us as well. We enjoy working with you and hope to have many more to come. Thanks for trusting us and have a beautiful week!"
Profile photo of Allison Baltzell

Allison Baltzell

August 23, 2024

5  out of  5
rating by Allison Baltzell
"We are long time clients with this office. Always a wonderful experience. When speaking to Jamie she is extremely knowledgeable, personable, and helpful. I will recommend this office and Jamie consistently."
We responded:
"We love to hear this, Allison! We're happy to know that you always have a wonderful experience & that Jamie took excellent care of you. We're grateful you took time out of your busy day to leave us a review. We appreciate you so much!"
Profile photo of Kathleen Scott

Kathleen Scott

August 23, 2024

5  out of  5
rating by Kathleen Scott
"Eric is a very personal agent. He explained things to me in layman's terms. I will recommend him to others."
We responded:
"Hey Kathleen! We're glad to hear Eric provided that personalized service for you & thank you for the recommendations, the best compliment is a referral!! We appreciate your business & taking the time to leave us a review."
Profile photo of Tim Lee

Tim Lee

August 23, 2024

5  out of  5
rating by Tim Lee
"Jamie is the most amazing agent she has always gone the distance very appreciative. If you need anything she's the person for it."
We responded:
"Thanks Tim for taking the time to brag on Jamie. We think she's awesome too but also realize we are nothing without our kind customers so thanks again for making our day and spreading the love. Have a fantastic weekend!! "
Profile photo of Luke Edwards

Luke Edwards

August 20, 2024

5  out of  5
rating by Luke Edwards
"Tiffany McCurley, is a great insurance insurance agent!!"
We responded:
"Hey, Luke! Thank you & we agree. We love knowing she took care of you & appreciate you taking the time to let others know as well. Looking forward to serving you!!"
Profile photo of Cashmir Thompson

Cashmir Thompson

August 19, 2024

5  out of  5
rating by Cashmir Thompson
"Eric Davis was pretty cool 👍"
We responded:
"Thanks, Cashmir! We think so too & appreciate you taking the time to let us know your thoughts!"
Profile photo of james dodd

james dodd

August 14, 2024

5  out of  5
rating by james dodd
"After talking to Tiffany McCurley I’m going to be switching to State Farm soon! Very informative and customer service was great"
We responded:
"LOVE to hear this, James! Thank you for the positive feedback on Tiffany & we're excited to get to know you better & provide that excellent customer care you deserve. See you soon!"
Profile photo of Wiliam Ledbetter

Wiliam Ledbetter

August 14, 2024

5  out of  5
rating by Wiliam Ledbetter
"After speaking with Tiffany McCurley I am switching to State Farm. She is very knowledgeable and has great customer service. I wish I would have called her sooner."
We responded:
"Thank you sir and I know she'll love seeing this positive feedback. We appreciate your business, trust and willingness to take time to share this. Please let us know what else we can do to help. Have a great rest of summer! "
Profile photo of Megan Staley

Megan Staley

August 2, 2024

5  out of  5
rating by Megan Staley
"Tiffany McCurley provided A+ customer service and made me feel like my business matters! I recommend anyone looking for insurance to call Tiffany McCurley!"
We responded:
"You definitely matter, Megan!! Customers like you keep us going & growing & serving our community. We appreciate you taking the time to give Tiffany such an excellent shout out & look forward to meeting those service expectations for a long time!!"
Profile photo of Taylor Lee

Taylor Lee

August 2, 2024

5  out of  5
rating by Taylor Lee
"Thanks to Tiffany McCurley we saved a lot and were able to up our coverage on our policy! Really enjoyed working with her! Thank you!"
We responded:
"Thank you, Taylor! We're excited to know she was able to get you better coverage for a lower price!! Tiffany is passionate about helping our customers however she can & this sounds like a WIN for you both. Thank you for taking the time to leave us a review, we sure appreciate it!!"
Profile photo of Gary Walling

Gary Walling

August 2, 2024

5  out of  5
rating by Gary Walling
"Tiffany McCurley has helped us like no other agent we have had. Great service…. Highly recommend!!!"
We responded:
"Thank you, Gary! We're thrilled to know Tiffany takes such great care of you & others. We appreciate you taking the time to let us know you were pleased with your experience & we appreciate your business!!"
Profile photo of Randy Lauritson

Randy Lauritson

August 1, 2024

5  out of  5
rating by Randy Lauritson
"Jamie deserves a raise. She is very knowledgeable and has a great personality."
We responded:
"Hi Randy! Thank you so much for taking the time to praise Jamie, and I agree, she is fantastic. However, it takes kindness like your review to keep us going strong, so thank you!! Please let us know anytime we can help, and we greatly appreciate your trust and business. "
Profile photo of Dara Cole (Lynn)

Dara Cole (Lynn)

June 24, 2024

5  out of  5
rating by Dara Cole (Lynn)
"Thank you Selena Harris for your amazing customer service. You made it super easy to start my policy, and gave me great peace of mind knowing how well I will be covered."
We responded:
"Hi Dara and thank you so much for boosting up Selena. She is awesome and we appreciate you for taking a few to say it. That's very kind and we need more people like you to praise others. Thanks for leading that and for trusting us with your insurance needs. Holler anytime we can help."
Profile photo of Heather McAllister

Heather McAllister

June 18, 2024

5  out of  5
rating by Heather McAllister
"Just switched to State Farm, jay Chafin office and super happy with our choice. Not only was able to save money but the staff was amazing, super friendly and helpful! Our agent Selena was on top of all our questions and we above and bet for us!"
We responded:
"We're thrilled to have you onboard, Heather! And we're pleased to know you received excellent customer care AND saved money!! We look forward to providing remarkable service for years to come!!"
Profile photo of Jamie Coughlin

Jamie Coughlin

June 13, 2024

5  out of  5
rating by Jamie Coughlin
"Jamie Rogers! Well spoken and personable. The absolute BEST at explaining and taking care of me. Thank you SO much!"
We responded:
"Hi Jamie and thank you so much for the wonderful words about our Jamie here. We agree she is awesome but so are you for taking just a little bit to brighten our day with your thoughtful words this world needs to hear more of. Have a great summer!"
Profile photo of Tim Deaton

Tim Deaton

June 7, 2024

5  out of  5
rating by Tim Deaton
"5/26/24:During bad times Jay and his team gave a positive outlook!! Jay was chatting with me hours after the tornado and guided us through the claim on the app that made everything move quickly. Take lots of pictures people and write down everything and keep receipts on all expenses!!!Jessica Campbell started off Monday morning with auto process claim pushing it through so the car is in the shop now getting repaired! Jessica positive attitude was very comforting to Barb and I!! Thanks Tim and Barb"
We responded:
"Hey Tim, super grateful for the kind words and trust in us. I agree, we couldn't do what we do without Jessica here nor great customers like you guys. Please holler whenever we can help and have fun this summer dodging clouds ;)"
Profile photo of Patrick Jensen

Patrick Jensen

May 23, 2024

5  out of  5
rating by Patrick Jensen
"I moved to Arkansas three weeks ago from South Texas. Eric Davis has been my State Farm Agent. Eric has enabled me to streamline my insurance needs for car & home in a noticeably abbreviated time. He has made my relocation easier & painless! Eric is knowledgeable & his customer service is excellent!"
We responded:
"Welcome to Arkansas, Patrick! We're happy to have you here & we're thrilled to know Eric accommodated your needs while valuing your time. We aim to give remarkable service to every person every time & we're excited your experience was top-notch!! We look forward to keeping that level of service going for you for years to come!"
Profile photo of Liz Waldrup

Liz Waldrup

May 21, 2024

5  out of  5
rating by Liz Waldrup
"I came in to get a quote for my boat. Ended up with a policy that offered more for less. Selena explained in detail to me the different options to my policy. I would have never known she was new if she hadn't told me at the end. Was able to explain and answer all my questions. The service was excellent! I will be a repeat customer."
We responded:
"Hi Liz and thank you so much for recognizing Selena for her service. We are excited to have her and even more excited with you sending us this love. I'll share it with her and have a fantastic day and summer!! "
Profile photo of Chip Domler

Chip Domler

May 21, 2024

5  out of  5
rating by Chip Domler
"I met with Eric Davis less than a hour ago and I have to tell you his professionalism & knowledge were 5 star plus! He covered everything thing I needed to know & he didn't do it in a typical salesmen type of way he didn't talk in circles & I basically had no questions, this guy is very sharp, again 5 stars plus."
We responded:
"We appreciate you, Chip! Thank you for letting us know Eric took the time to hit that 5-star service mark & took care of your needs. We know your time is valuable & we're grateful you took a few minutes of your day to give us an excellent review. We look forward to serving you!!"