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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dara Cole (Lynn)

Dara Cole (Lynn)

June 24, 2024

5  out of  5 rating by Dara Cole (Lynn)
"Thank you Selena Harris for your amazing customer service. You made it super easy to start my policy, and gave me great peace of mind knowing how well I will be covered."
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Heather McAllister

June 18, 2024

5  out of  5 rating by Heather McAllister
"Just switched to State Farm, jay Chafin office and super happy with our choice. Not only was able to save money but the staff was amazing, super friendly and helpful! Our agent Selena was on top of all our questions and we above and bet for us!"
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Jamie Coughlin

June 13, 2024

5  out of  5 rating by Jamie Coughlin
"Jamie Rogers! Well spoken and personable. The absolute BEST at explaining and taking care of me. Thank you SO much!"
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Tim Deaton

June 7, 2024

5  out of  5 rating by Tim Deaton
"5/26/24:During bad times Jay and his team gave a positive outlook!! Jay was chatting with me hours after the tornado and guided us through the claim on the app that made everything move quickly. Take lots of pictures people and write down everything and keep receipts on all expenses!!!Jessica Campbell started off Monday morning with auto process claim pushing it through so the car is in the shop now getting repaired! Jessica positive attitude was very comforting to Barb and I!! Thanks Tim and Barb"
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Patrick Jensen

May 23, 2024

5  out of  5 rating by Patrick Jensen
"I moved to Arkansas three weeks ago from South Texas. Eric Davis has been my State Farm Agent. Eric has enabled me to streamline my insurance needs for car & home in a noticeably abbreviated time. He has made my relocation easier & painless! Eric is knowledgeable & his customer service is excellent!"
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Liz Waldrup

May 21, 2024

5  out of  5 rating by Liz Waldrup
"I came in to get a quote for my boat. Ended up with a policy that offered more for less. Selena explained in detail to me the different options to my policy. I would have never known she was new if she hadn't told me at the end. Was able to explain and answer all my questions. The service was excellent! I will be a repeat customer."
Profile photo of Chip Domler

Chip Domler

May 21, 2024

5  out of  5 rating by Chip Domler
"I met with Eric Davis less than a hour ago and I have to tell you his professionalism & knowledge were 5 star plus! He covered everything thing I needed to know & he didn't do it in a typical salesmen type of way he didn't talk in circles & I basically had no questions, this guy is very sharp, again 5 stars plus."
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Koby

May 3, 2024

5  out of  5 rating by Koby
"I went in to get quoted for insurance with Eric Davis and he was incredibly knowledgeable. I was very pleased with my visit!"
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debora ryun

March 6, 2024

5  out of  5 rating by debora ryun
"Love having my ins thru Jay Chafin State farm. If there ever is anything you need help with or don't understand, one of their very knowledgeable agents will be glad to help u understand. ☺️"
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Brittney Cheshire

December 16, 2023

4  out of  5 rating by Brittney Cheshire
"They are a awesome company and the rates are the lowest in town, but sometimes the agents are hard to get a hold of, and sometimes never call back the day they should."
Profile photo of Kathy Gibbs Sailor (Not every1s cup of tea)

Kathy Gibbs Sailor (Not every1s cup of tea)

October 8, 2023

5  out of  5 rating by Kathy Gibbs Sailor (Not every1s cup of tea)
"Been with this insurance company for over 5 years now , they handled my case when I was hit by a drunk driver I couldn't ask for nicer people to deal with."
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Angela Latour

September 9, 2023

5  out of  5 rating by Angela Latour
"Staff is awesome. Always knowledable and helpful."
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Kelly Brooks

August 30, 2023

5  out of  5 rating by Kelly Brooks
"Best prices and discounts"
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James Jones

August 30, 2023

5  out of  5 rating by James Jones
"Great service."
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Dalton Henderson

July 29, 2023

5  out of  5 rating by Dalton Henderson
"I always feel welcomed and helped to the fullest when I go in to the office to request help with insurance needs from Jay and the Crew! Thank You All 👏"
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Mike Degen

June 15, 2023

5  out of  5 rating by Mike Degen
"Great people. Cheapest insurance rates I could find. Zack was great to work with."
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Sara Whitman

February 23, 2023

5  out of  5 rating by Sara Whitman
"Great people! Always nice and very helpful. I've used them for years and have no plans to switch!"
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Connie Belt

February 22, 2023

4  out of  5 rating by Connie Belt
"Friendly and very helpful."
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Laura Johnson

January 28, 2023

1  out of  5 rating by Laura Johnson
"Never met the agent for 7 years. Always new people. Not good follow up. Receptionist is very nice and enthusiastic person."
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Tim N

December 22, 2022

5  out of  5 rating by Tim N
"I haven't made a claim and hopefully never will. The service of the sale and explanation of all coverage was superior to many other I have done business with. Other agencies tend to just ask what you want then ask for money. Then leaving with less than adequate insurance"
Profile photo of Caleb Kaspar (classic_dude)

Caleb Kaspar (classic_dude)

November 30, 2022

5  out of  5 rating by Caleb Kaspar (classic_dude)
"Hometown family ran business operated by folks like us. Ashley was great to work with."
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Cj Orenchuk

November 11, 2022

5  out of  5 rating by Cj Orenchuk
"This agency is great. Jay Chafin was very informative and helpful when going over the policy. Definitely reccomend Jay for your insurance."
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Joseph P

October 27, 2022

5  out of  5 rating by Joseph P
"My wife and I met with Howie. He was very kind and welcoming. He took his time to explain the coverages and rates with us. The process was quick and easy. He also volunteered to let us know more about Mountain Home and provided valuable information since we are new to town. Howie truly demonstrated the motto : And like a good neighbor State Farm is there”"
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Jess Watson

October 26, 2022

5  out of  5 rating by Jess Watson
"Howie W. is the best! He’s very professional, friendly and efficient! Highly recommend him helping you with all your insurance needs."
Profile photo of Sky-Lar Culver

Sky-Lar Culver

October 25, 2022

5  out of  5 rating by Sky-Lar Culver
"Howie W was able to give me a great deal and even better service!"